This page explains in detail how seriously we take the protection of your personal data — from collection and storage to sharing, everything is presented transparently.
Your privacy is our top priority at zetwin. When you use our platform, certain personal information is collected and stored in our systems. This Privacy Policy ("Policy") explains what types of data zetwin collects, how it is used, and what rights you have.
This policy applies to both the https://zetwin.ws website and the zetwin mobile application. By using our platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, we recommend that you discontinue use of the platform.
Our Commitment: zetwin never sells your personal data or shares it with third parties for advertising purposes.
Zetwin collects your information in several ways — some is provided directly by you, and some is gathered automatically. The types of data we collect and their sources are set out clearly below.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification |
| Contact Information | Email, mobile number, address | Account Management |
| Financial Information | Payment methods, transaction history | Payment Processing |
| Usage Data | Bet history, login times, page visits | Service Improvement |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Location Data | Country, city (approximate) | Legal Compliance |
Zetwin uses your data only for specific, legitimate, and transparent purposes. We never process information beyond what is necessary. The key use cases are outlined below.
Important: zetwin never sells your data to advertisers or data brokers. Your information is used solely for operating the service.
Zetwin does not retain your data longer than necessary. However, certain information must be kept for extended periods to meet legal and regulatory requirements. Retention periods by data type are outlined below.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | 7 Years (as required by law) |
| KYC Documents | 5 years after account closure |
| Cookies & Usage Logs | Up to 2 Years |
| Support Conversations | 3 years |
Once the defined retention period expires, data is securely deleted or anonymized. However, data may be retained longer in cases of ongoing legal disputes or investigations.
Zetwin may share your data with third parties only in limited and specific circumstances. In each case, we ensure that the receiving party maintains appropriate data protection standards.
Contractual Safeguards: zetwin enters into data processing agreements with all third-party partners, binding them to comply with the standards set out in our Privacy Policy.
Zetwin uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. Cookie consent is requested the first time you access the platform.
Zetwin's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has registered, their account will be closed immediately and all collected data will be deleted.
For Parents: If you believe your underage child is using zetwin, please contact support@zetwin.ws immediately. We will take prompt action.
Zetwin respects your rights over your data. Your key rights and how to exercise them are outlined below.
To exercise your rights: Email us at support@zetwin.ws. We typically respond within 30 business days. Your request will be processed after your identity has been verified.
Zetwin uses industry-standard security technology to protect your data. Our security team monitors systems 24/7 and actively works to prevent any threats.
In the event of a data breach, zetwin will notify affected users within 72 hours and take the necessary corrective action.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We are able to respond in Bengali.
Zetwin reserves the right to update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email. Continued use of the platform after any update constitutes acceptance of the revised policy.
Learn about our multi-layered privacy protection measures
Every transaction and data transmission is secured with bank-grade 256-bit SSL encryption — completely unreadable to anyone outside.
Enabling 2FA means your account will require a mobile OTP in addition to your password. Even if your password is compromised, your account stays protected.
What data we collect, why we collect it, and how long we keep it — it's all clearly stated in this policy. There are no hidden data practices at zetwin.
From your account settings, you can view, correct, or request deletion of your data at any time.
Third-party security experts regularly audit zetwin's systems. Any vulnerabilities are identified and resolved promptly.
Zetwin never sells your personal data to advertisers or data brokers. Your information is used solely to provide your service.
Zetwin believes your data belongs to you. At any time, you can request to view, correct, or delete your data. We are always ready to assist.
RegisterYou can request a full copy of the information we hold about you. We will provide it within 30 days.
If any of your profile details are incorrect, you can update them directly from Settings or by contacting support.
Upon account closure, all data beyond legal obligations will be deleted within the designated timeframe.
To opt out of promotional emails or SMS, use the unsubscribe link in any message we send.
Enjoy the best betting experience with your privacy fully protected.